Direct-booking communication
Independent technology partner
Turn traveller conversations into booking opportunities.
Asksuite is a hospitality-specific AI and omnichannel communication platform. It helps hotels answer traveller enquiries, centralise conversations, automate reservation-related tasks and support direct bookings across multiple communication channels.
OUTCOMES
What it helps you solve
Answer enquiries more consistently
Support travellers with contextual, multilingual responses across busy communication channels.
Keep conversations in one inbox
Centralise hotel communication so reservation and contact-centre teams work from a shared view.
Automate repeatable booking tasks
Use workflow agents across pre-stay, booking and post-stay interactions where they add clarity.
Connect systems around the conversation
Coordinate booking engines, PMS and CRM connections so responses stay aligned with live hotel data.
CAPABILITIES
Capability areas
AI Reservation Assistant
Contextual, multilingual and always-available traveller support.
Omnichannel Inbox
Centralised conversations across hotel communication channels.
AI Agent Copilot
Assistance for reservation and contact-centre teams.
AskFlow Agents
Automated workflows across pre-stay, booking and post-stay interactions.
AI Data Hub
Centralised hotel knowledge for more consistent responses.
System connectivity
Connections with booking engines, PMS and CRM platforms.
HOW TRAVELMAX SUPPORTS YOU
Implementation and ongoing support around Asksuite
TravelMAX helps with hotel knowledge setup, communication-channel configuration, integration coordination, workflow design and staff handover.
- •Hotel knowledge setup
- •Communication-channel configuration
- •Integration coordination
- •Workflow design and staff handover
CONNECTED CONTEXT
