Payments
Connect payments to the systems the hotel already uses.
TravelMAX helps hotels connect payment and financial workflows with reservations, the PMS and distribution so collections, refunds and reconciliation are less fragmented.
The challenge
When deposits, virtual cards, OTA payments and front-desk collections sit in separate tools, finance and operations spend time reconciling after the guest has already stayed. Hotels need payment flows that match how reservations actually move.
What this solution helps improve
Fewer payment gaps
Deposits, prepayments and check-in payments made through Revolut or PayPal are recorded against the right reservation, so none go unmatched.
Clearer reconciliation
Reduce manual matching between channels, the PMS and finance reports.
Safer guest journeys
Support payment methods the guest expects without creating extra front-desk work.
Practical controls
Set up refunds, deposits and authorisations in line with hotel policy.
HOW IT WORKS
How we connect payments around real hotel operations
Map the money flow
Review how deposits, OTAs, the website and the front desk collect, refund and record payments today.
Identify the right connections
Assess which gateways, PMS links and channel setups can reduce double handling without adding risk.
Configure and test
Implement the agreed flow, including deposits, virtual cards and refunds, then test against live reservation scenarios.
Support finance and operations
Help teams use the new process and adjust as channels or policies change.
Payment connectivity with hotel process in mind
TravelMAX coordinates the systems and the operating rules around collections, so finance and the front desk are not left to invent a workaround.
- •Payment-flow assessment
- •Gateway and PMS connectivity review
- •Deposit, refund and authorisation setup
- •Channel payment alignment
- •Team guidance for operations and finance
- •Ongoing implementation support
SUPPORTING TECHNOLOGY
Technology that can support this solution
Suitability depends on the hotel’s existing systems and requirements. TravelMAX helps assess fit, connect platforms and support adoption.
